Science and Engineering

Now science and engineering, which first helped to advance the Industrial Revolution, have become critical in advancing the services revolution. Services such as supply-chain management represent an increasing proportion of business revenues in the developed world, and “need more science and engineering” in how they are designed, built and deployed ... “Otherwise, their complexity and costs will be a major impediment to progress.”

FRIEDMAN, Thomas L. - The Exhausting Race for Ideas. In «Issues 2006», Nova Iorque: Newsweek, 2005, p. 11